Job Title		1st / 2nd Line Helpdesk Support Agent / IT Support Specialist
Posted		22/08/2011 (14:05)
Agency/Employer		RecruitmentRevolution.com
Description

1st / 2nd Line Helpdesk Support Agent / IT Support Specialist - Award Winning E-retail Software Provider Newbury, Berkshire £20,000 - £24,000 (depending on skills) + benefits This is a fantastic opportunity to work for a fast growing award winning company that focuses on innovation in the e-retail sector. We lead the way in providing hardware and software based solutions to the independent retail sector. Including the multi-award winning Java based software which provides everything from in-store stock control to a website framework that enables the retailer to sell online. We are looking for a Technical Customer Support Agent to contribute to the innovation which has been at the heart of our success. 1st / 2nd Line Helpdesk Support AgentSkills Required for the role: * Excellent telephone manner * Windows experience * Knowledge of html/css * Website support * Remote customer support * Problem diagnosis using sql * Linux experience You may have worked in the following capacities: IT Customer Services, IT Support Technician, IT Helpdesk Technician, Website Helpdesk Technician, Online Technical Support Agent, Client Support Executive, Customer Support Executive, Online Support Executive, Software Support Technician Application Statement: To apply for the role of 1st / 2nd Line Helpdesk Support Agent / IT Support Specialist simply submit your application (CV and a covering letter). If your skills meet with our client's requirements, we'll load your application into their application system for them to action. (Minus your contact details, we guard this). By submitting your CV and cover letter, you give “express consent” for us to process your application in conjunction with this vacancy. RecruitmentRevolution. com is a unique online recruitment agency and operates an “Equal Opportunities” policy. We will gladly accept applications from all interested candidates .

Location		Newbury, Berkshire, Berkshire
Job Type		Permanent
Contract Length		N/A
Salary/Rate		£20000 - £24000/annum £20,000 - £24,000 + Benefits
Start Date
Contact Name		RecruitmentRevolution.com
Telephone		click to view
Job Reference		3141
Job ID		113515843